A bit about my past
These are just some of the most things I've done professionally. I started my career as an event planner and manager back in Brazil... a lot has happened since then!
UX Designer
Ogilvy, London
Aug/21- present
Worked on end-to-end projects and worked to raise design maturity across the organisation, client teams and
external partners.
Project Delivery Manager
Integral Research SSI, London
May/14 to Dec/20
Managed market research studies across financial services, FMCG, healthcare, pharmaceutical and IT. That included resourcing, questionnaire and methodology consultancy and reporting.
Event manager
Opus, Brazil
Mar/09 to Feb/2014
Oversaw live entertainment and corporate events from concept to completion, handled logistics and communication throughout, then run the event on the day,
The tricks in my hat
Discovery + Exploration
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Planning and scoping research
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Analytics and behavioural data review
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Competitor and market analysis
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Synthesis: affinity mapping, journey maps, personas, jobs-to-be-done
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Framing insights and opportunity areas
Strategy + Problem definition
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Translating business goals into design objectives
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Prioritisation with product and engineering (e.g. impact/effort, RICE)
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Defining success metrics and KPIs
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Roadmap input and scoping (MVP vs. later phases)
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Facilitating alignment workshops and kickoffs
Design
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I.A.: taxonomy, content structure, user flows and task analysis
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Wireframing and prototyping
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Interaction design and micro-interaction patterns
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UI design: typography, hierarchy, layout
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Design system fluency: consuming, contributing, evolving
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Accessibility (WCAG) built into design decisions
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Usability testing: planning and iterating based on evidence
Handoff + Iteration
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Detailed specs, edge cases, and states documentation
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Working collaboratively with engineers
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Post-launch measurement: analytics, A/B test results
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Gathering and triaging user feedback
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Feeding learnings back into discovery for the next cycle
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Communicating outcomes and impact to stakeholders